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Support
If you run into issues, have questions, or want to report a bug, this page explains how to get help with SnapDock.
Support is intentionally simple and direct — no accounts, no portals, no complicated systems.
For general questions, feedback, or assistance, you can reach the developer directly at:
[email protected]
This is the fastest way to get help or share suggestions.
Troubleshooting
Most issues fall into a few common categories:
The app won’t open
- Try reinstalling the latest version
- Ensure your OS is supported (Windows or Linux
.deb / .AppImage)
PDF export looks incorrect
- SnapDock does not insert natural page breaks
- Always review the PDF before printing
Tabs not saving
- Each tab must be saved individually
- Look for the save‑state indicator (red, yellow, green)
File tree not showing
- The file tree only appears when a folder is opened
- Use Open Folder instead of Open File
If an issue persists, feel free to report it.
Reporting Issues
You can report bugs or unexpected behavior through:
When reporting a problem, include:
- your operating system
- SnapDock version
- what you were doing when the issue occurred
- any steps to reproduce it
Clear reports help improve stability for everyone.