Support

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Introduction

If you run into issues, have questions, or want to report a bug, this page explains how to get help with SnapDock. Support is intentionally simple and direct — no accounts, no portals, no complicated systems.

Contact

For general questions, feedback, or assistance, you can reach the developer directly at:

[email protected]

This is the fastest way to get help or share suggestions.

A dedicated Discord support channel is planned. Once available, a small team will be on standby to help with troubleshooting and general questions.

Troubleshooting

Most issues fall into a few common categories:

The app won’t open

• Try reinstalling the latest version.
• Ensure your OS is supported (Windows, Linux .deb, or Linux .AppImage).

PDF export looks incorrect

• SnapDock does not insert natural page breaks.
• Always review the PDF before printing.

Tabs not saving

• Each tab must be saved individually.
• Look for the save‑state indicator (red, yellow, green).

File tree not showing

• The file tree only appears when a folder is opened.
• Use Open Folder instead of Open File.

If an issue persists, feel free to report it.

Reporting Issues

You can report bugs or unexpected behavior through:

• GitHub Issues
  https://github.com/ZFordDev/SnapDock/issues

When reporting a problem, include:

• Your operating system
• SnapDock version
• What you were doing when the issue occurred
• Steps to reproduce the issue

Clear reports help improve stability for everyone.